Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of traci jennings

traci jennings

January 14, 2025

5  out of  5
rating by traci jennings
"Brandon has always been a standup guy. He’s honest communicative and offers a great product at a fair price."
We responded:
" Thank you for the 5 star rating Traci! I am very humbled hearing this from another professional business person such as you. -Brandon"
Profile photo of Angie Robinson

Angie Robinson

January 8, 2025

5  out of  5
rating by Angie Robinson
"It is easy and comforting working with Brando at State Farm!"
We responded:
"Thank you for the kind words, Angie! We enjoy working with Good Neighbors like yourself. Let us know if there is anything else we can help you with!-Brando "
Profile photo of Emily Tice

Emily Tice

January 7, 2025

5  out of  5
rating by Emily Tice
"Brandon, Katie & Tasha are always able to answer questions & great to work with when reviewing our policies for our home, autos & business! Love supporting local business in Story City too!"
We responded:
"Thank for the review, Emily! I am thrilled to hear that our team has been such a help with your coverage needs. We are here for Good Neighbors like you!-Brandon"
Profile photo of Rachel Patton

Rachel Patton

January 3, 2025

4  out of  5
rating by Rachel Patton
"Beyond friendly! I just set up car insurance by myself for the first time and they were very helpful and care for what you are needing but also working with you if you have a budget!"
We responded:
"Thank you for the review Rachel, you are one of the best! We are here for you in every step of life. Appreciate having you as a client -Brandon"
Profile photo of Jean Kirkpatrick

Jean Kirkpatrick

January 2, 2025

5  out of  5
rating by Jean Kirkpatrick
"State Farm fixed an issue from an accident that could only be done through an authorized car dealership, not an auto body shop and we were thankful!"
We responded:
"Thank you for the review Jean! We were glad to help and make the process as smooth as possible. Have an amazing New Year! "
Profile photo of Tatum Ipsen

Tatum Ipsen

December 30, 2024

5  out of  5
rating by Tatum Ipsen
"Great insurance company to go to. Always there when you need anything. Love Tasha!! She's the most down to earth and best person!!!"
We responded:
"I appreciate your kind words Tatum! And I will always be the first to say Tasha is the best!!!!- Brandon"
Profile photo of Jonathon Ash

Jonathon Ash

October 31, 2024

5  out of  5
rating by Jonathon Ash
"It is an insurance company, not a farm."
We responded:
"Thanks for the five stars, Jonathon! Please let us know if there is anything you need our assistance with. - Brandon "
Profile photo of Sarah Ollila

Sarah Ollila

October 29, 2024

5  out of  5
rating by Sarah Ollila
"Professionalism and customer service at its best!"
We responded:
"Thank you Sarah for your kind words. We appreciate you!"
Profile photo of Christie Thoreson

Christie Thoreson

June 18, 2024

5  out of  5
rating by Christie Thoreson
"Brandon and the State Farm team take great care of all our insurance needs!"
We responded:
"Thank you for the review, Christie. Appreciate you and your family. "
Profile photo of Danielle Miller

Danielle Miller

August 10, 2023

5  out of  5
rating by Danielle Miller
"We love Brandon and his team! They have always been so helpful and make sure that we have all the information we need."
We responded:
"Danielle, Thank you so much! It means a lot coming from someone like you who served our country proudly and more importantly is an amazing mom! Wishing you and Erik all the best!"
Profile photo of Cathy Doughty

Cathy Doughty

August 8, 2023

5  out of  5
rating by Cathy Doughty
"The best customer service around, hands down. Katie and Tasha are always so friendly and helpful. We have all of our Insurace at Brandon's office and are very satisfied with State Farm, the Agent and the staff. I would highly recommend allowing them to help you with your insurance needs."
We responded:
"Thank you Cathy! You and Ed have been loyal clients for more years than I can remember. You are more family than clients. Wishing you and yours all the very best. "
Profile photo of Stacy Alsager

Stacy Alsager

August 6, 2023

5  out of  5
rating by Stacy Alsager
"We have been with Brandon for many years. Throughout the years, we have had a couple claims. The process was quick and fair. Katie and Tosha are top notch and are always there to answer all my questions!"
We responded:
"We are truly grateful for the Alsager Family. Stacy and Jerry & Family, Thank you for your business! "
Profile photo of Carolyn Geise

Carolyn Geise

August 2, 2023

5  out of  5
rating by Carolyn Geise
"Very clean office. Attractive and efficient personnel. The office is brightly lit, it’s been refurbished. They currently have a four legged friend named Lola who is very friendly. If you come to visit, you’re welcomed to a cup of coffee!!"
We responded:
"Thanks momma. You have always been there for me and I want to be there for you. Love to have coffee with you anytime "
Profile photo of Chelsea Schrader

Chelsea Schrader

August 2, 2023

5  out of  5
rating by Chelsea Schrader
"We love State Farm. They have always done a fantastic job! Brandon has a wonderful team. Katie and Tasha are always friendly and very helpful!"
We responded:
"Thank you Chelsea! Appreciate you, Matt and the kids as part of our State Farm family. Thank you for your buisness. "
Profile photo of Lindsay DeWolf

Lindsay DeWolf

August 2, 2023

5  out of  5
rating by Lindsay DeWolf
"Katie, our agent that works with Brandon at State Farm has been great help! With excellent service. Having them for insurance has made it so easy! We just had our roof replaced and State Farm worked directly with roofing company to make the process easy. She takes the time to explain someone with no idea how insurance works and made it easy to understand! Thank you for the great service!"
We responded:
"Thank you for the review and Thank you for you and Adam's business, I truly appreciate you as a client and I could not ask for a better Team member than Katie. "
Profile photo of Travis Lee

Travis Lee

August 2, 2023

5  out of  5
rating by Travis Lee
"I've just recently switched over to State Farm within the last year. Unfortunately I've had to make a couple claims due to weather related events, each and every time I reach out to this insurance branch I'm greeted with nothing but the most professional and polite assistance. They have the answers to any questions asked, and if they didn't have the answer at the time, they say so and actually go out of their way to find that answer/s I'm seeking. Best BANG for your Buck out there!!"
We responded:
"Thank you Travis. We will work to earn your business everyday and appreciate you and Amberly choosing our office. "
Profile photo of Sara Smuck

Sara Smuck

August 2, 2023

5  out of  5
rating by Sara Smuck
"They are great. Friendly people. Great customer service. Always willing to answer any questions glad we switched to State Farm"
We responded:
"Thank you Sara! Your part of our State Farm family now and we will be that good neighbor you need! "
Profile photo of doran erickson

doran erickson

January 31, 2023

5  out of  5
rating by doran erickson
"Very nice staff! Very knowledgeable and great to do business with."
We responded:
"Doran and Donna you are truly appreciated as clients. I am glad to be your agent of choice for all these years. "
Profile photo of Tammy D-Ferrell

Tammy D-Ferrell

August 27, 2022

5  out of  5
rating by Tammy D-Ferrell
"Brandon and his whole staff are amazing. They have been there for us through storms and other mishaps."
We responded:
"Thank you Tammy! Appreciate you and Joe's long term business and think of you as more of family than clients. "
Profile photo of Karen Hoiberg

Karen Hoiberg

August 26, 2022

5  out of  5
rating by Karen Hoiberg
"Brandon’s office is very friendly! They offer very personal and outstanding service. I’m so glad we switch to Brandon."
We responded:
"Thank you Karen. You and Steve have been mentors to me my whole life and I appreciate your family trusting me to handle your insurance needs. "
Profile photo of Tim Grogan

Tim Grogan

July 12, 2022

5  out of  5
rating by Tim Grogan
"State Farm and the staff here at Brandon Geise location are 5stars! Saved me money and got better coverage than I was currently carrying. I would suggest anyone that wants to save Money and be treated with respect...go see Katie"
We responded:
"Thanks Tim. We truly appreciate your business and Katie is the BEST!"
Profile photo of Casie Arnold

Casie Arnold

May 16, 2022

5  out of  5
rating by Casie Arnold
"Polite, very friendly and very helpful!!!"
We responded:
"Thanks Casie!!!!"
Profile photo of Shanna Panknen

Shanna Panknen

April 6, 2021

5  out of  5
rating by Shanna Panknen
"I have been with State Farm for many years. Brandon and the girls in his office have always been helpful and on top of things."
We responded:
"Thanks Shanna! Appreciate the compliment of my Team. They work hard for our clients everyday."
Profile photo of Beth Miller

Beth Miller

February 10, 2021

5  out of  5
rating by Beth Miller
"Customer service is great. Knowledgeable staff is friendly and helpful."
We responded:
"Thank you Beth! And thank you for recognizing my Team. They are awesome!"
Profile photo of Chelsea Brown

Chelsea Brown

February 1, 2021

5  out of  5
rating by Chelsea Brown
"Always friendly. Always helpful. Very responsive. Affordable. Katie helped me get a tow refund that I didn’t even know I could get and I appreciate that a lot! Definitely recommended for your insurance needs!"
We responded:
"Thank you for the kind words, Chelsea! Happy to help! -Katie"